



At The Bondsfam, we are committed to advocating for responsible gaming as part of our dedication to customer care and social responsibility.
We are committed to ensuring your enjoyment on our platform while being mindful of the potential risks associated with PC gaming if not approached with control.
To aid you in upholding a secure and pleasant gaming experience, we endorse responsible gaming and provide resources for players seeking to effectively regulate their gaming habits.
Gaming should be an enjoyable pastime. Follow these suggestions to assist you in managing your gaming experience:
We promote responsible gaming by providing various features aimed at assisting you in maintaining control.
If you need to take a break or believe your gaming habits have become concerning, you have the option to voluntarily exclude yourself from The Bondsfam by utilizing the features in the "Profile" section of our website. You can select from the following choices:
These choices become active right away. If you are still able to log in to the platform, please contact us promptly by email.
During self-exclusion, you will be unable to access our platform. If you need your account history or any other details, please reach out to customer support via email. Moreover, you will not receive any marketing communications from us while in this period.
We suggest exploring equivalent exclusion measures from other gaming platforms and adapting your social media settings to steer clear of similar content.
The Bondsfam reserves the right to enforce permanent or temporary exclusions at our discretion if there is evidence indicating potential gaming-related issues.
If you want to deactivate your account, kindly submit a written request to our customer service team atthebondsfam.com. The Bondsfam reserves the right to terminate accounts as we see fit, while still upholding all existing contractual commitments.
If you do not have an account but want to opt out of our platform, emailthebondsfam.comwith your complete name, address, email, and age. This exclusion will come into effect promptly and can only be canceled seven days after sending a written request.
You can check your gaming and transaction history using the "Game History" and "Transaction History" sections of the platform. If you need more details, please reach out to customer support.
If you or someone you're familiar with is having difficulty with gaming habits, please consider the following self-assessment questions:
If you respond "yes" to several questions, you might be facing difficulties with gaming. Reach out to the support groups specified in Section 4 for advice and help.
If playing games has had a negative impact on you, think about contacting Computer Gaming Addicts Anonymous (CGAA) at[email protected]. Please note that CGAA is an independent organization and not associated with The Bondsfam.
To guarantee online safety for kids, we recommend using parental controls and filtering software to restrict minors from viewing unsuitable content.